We recently caught up with the owners of 108 Cott Lane in Kingswinford to hear about their experience selling with Courtney Downing Estates.
Here’s what they had to say about the process.
Why we chose Courtney Downing Estates
We were looking to sell our home at 108 Cott Lane because we wanted to downsize. Before speaking to Courtney, we had already spoken to other estate agents, but we felt frustrated that no one seemed proactive enough in helping move the sale forward. We did not want our home to simply be listed online and left to sit there. We wanted clear communication, advice and someone who would actively promote the property.
After hearing about Courtney Downing Estates through a friend who had previously sold with Courtney, we decided to get in touch.
The valuation was smooth and straightforward
From the first valuation, the process felt clear and easy to understand. Courtney took the time to answer our questions, explain the likely timescales and talk us through how our home could be brought to market. There was no pressure or confusion. Just lots of advice, a professional approach and clear communication from the start.
That made a big difference to us. We felt reassured that our sale was being properly handled and that nothing was too much trouble.
Our home was really well positioned
Once we instructed Courtney Downing Estates, the focus was on presenting our home in the best possible way.
Our home was listed across the major property platforms, including Zoopla, Rigtmove and OnTheMarket, giving it strong online exposure. It was also promoted across social media to help reach more potential buyers and generate extra interest.
We felt the way our home was positioned really helped it stand out. The marketing, wording and presentation showed the property at its best, and Courtney’s approach meant it was actively promoted rather than simply advertised.
Communication was really clear from start to finish
One of the main things that stood out to us was the communication. We were kept updated throughout the process, with clear timelines and regular contact so we always knew what was happening. This made the sale feel much more manageable, especially as we were also planning our next move.
We also really valued Courtney’s flexibility, knowledge and efficiency. Questions were answered quickly, updates were clear, and we felt confident that the sale was being properly pushed forward.
The viewings really helped sell our home
We were really pleased with how the viewings were handled. Courtney did not just show people around. He took the time to properly sell our home, highlight the key features and confidently answer questions. He was able to do this because he really took the time to listen to us and gain as much information about our property as he could.
That made a real difference. Buyers were given a better feel for our home, and we felt reassured that our property was being represented in the right way.
Our property sold quickly
Our home sold very quickly, which gave us the result we were hoping for. From going on the market to completion, the whole process was completed within three months, allowing us to move forward with our plans to downsize.
For us, the experience showed the value of working with an estate agent who communicates well, acts quickly and takes a genuinely proactive approach to selling.
For anyone thinking of selling their home we would highly recommend Courtney and his team.
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